Articles on: Widgets and integrations

Settings up Zendesk chat widget

This guide will help you connect Zendesk chat to your website.


Zendesk Chat provides you messaging with the flexibility to have live chats in real-time and ongoing conversations with your customers. Available through the Zendesk Suite, messaging gives your team the benefits of live chat software and more.


It lets you deliver rich conversational experiences that are connected across your web, mobile or social apps. It's easy to automate and fast to scale for every customer need.


Set up time: 2 mins.

Difficulty: easy.



Step 1: Copy the widget code


  1. Open the Zendesk's dashboard
  2. Go to Settings > Widget
  3. Then click the Getting Started tab


Step 2: Copy the embed script


Copy the widget code:


Zendesk Embed Code


Step 3: Add the widget code


Go to your Unicorn Platform account and navigate to the General settings > <head> custom HTML code: paste copied code and hit the save button.



Done! Now you have a Zendesk chat on your website.

Updated on: 15/12/2023

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