Articles on: Widgets and integrations

Settings up Zendesk chat widget

This guide will help you connect Zendesk chat to your website.

Zendesk Chat provides you messaging with the flexibility to have live chats in real-time and ongoing conversations with your customers. Available through the Zendesk Suite, messaging gives your team the benefits of live chat software and more.

It lets you deliver rich conversational experiences that are connected across your web, mobile or social apps. It's easy to automate and fast to scale for every customer need.

Set up time: 2 mins.
Difficulty: easy.

Step 1: Copy the widget code



Open the Zendesk's dashboard
Go to Settings > Widget
Then click the Getting Started tab

Step 2: Copy the embed script



Copy the widget code:

Zendesk Embed Code

Step 3: Add the widget code



Open Unicorn Platform, go to your Website settings > Custom code tab, paste your code in the first field and hit the 'save' button:

Website settings, Custom code

Done! Now you have a Zendesk chat on your website.

Updated on: 09/04/2021

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