Articles on: Widgets and integrations

Settings up Zendesk chat widget

This guide will help you connect Zendesk chat to your website.

Zendesk Chat provides you messaging with the flexibility to have live chats in real-time and ongoing conversations with your customers. Available through the Zendesk Suite, messaging gives your team the benefits of live chat software and more.

It lets you deliver rich conversational experiences that are connected across your web, mobile or social apps. It's easy to automate and fast to scale for every customer need.

Set up time: 2 mins.
Difficulty: easy.

Step 1: Copy the widget code

Open the Zendesk's dashboard
Go to Settings > Widget
Then click the Getting Started tab

Step 2: Copy the embed script

Copy the widget code:

Zendesk Embed Code

Step 3: Add the widget code

Go to your Unicorn Platform account and navigate to the General settings > <head> custom HTML code: paste copied code and hit the save button.

Done! Now you have a Zendesk chat on your website.

Updated on: 15/12/2023

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