Articles on: Custom domain

How to connect custom domain

In this friendly guide, we'll walk you through the easy process of connecting your custom domain.



Let's make sure you're all set to begin:

Step 0 – Please make sure that you have:



An active paid subscription on the Unicorn platform.
Purchased a domain name from domain provider, such as Namecheap or GoDaddy.

Step 1 – Enable custom domain



Go to Website Settings > Custom domain tab.
Enter your domain or subdomain name into the Custom domain field and click Save button.



You should see a table with IP address 44.218.84.107 - Copy it, we will need them in step 2.



Step 2 – Set up DNS



Go to your domain provider DNS dashboard



The dashboard appearance and location may vary slightly based on where you purchased your domain, but in general, they all have a similar look and feel.

NameCheap - How can I set up an A (address) record for my domain?
GoDaddy - Add an A record
Google Domains - Configure A records

Adding A type records



Add first record with the following properties:

Type: A
Host (name):
for root domain - @ (or leave empty if you domain registrator doesn't allow it.)



for subdomain - add subdomain name



Value (data): the IP address 44.218.84.107

TTL: Set it to the lowest possible value


Adding second one record is required only for the root domain:

Type: A
Host (name): www
Value (data): the IP address you copied.

Also setting the TTL to the lowest possible value.



Be sure to save the changes.

DNS records in Cloudflare

If you are using proxy in Cloudflare, please make sure you have the encryption mode set to "Full".
Guide how to set encryption mode to full

🏁 Finish – Just sit back and wait.



You only need to wait up to 1 hour.


🤷🏼‍♀️ Troubleshooting



I can't enter "@" as my host



Some domain providers don't accept @ as host/name. In that case, you should enter your root domain (yoursite.com) instead.

DNS records with root domain as hosts

Delete the default records



If you already have any A type or CNAME type DNS records that have their host (or name) listed as @ or www – delete them.

Delete such records if any

Also delete any A or CNAME type records with their host/name listed as your root domain yoursite.com, or as www.yoursite.com.

Delete such records if any

If you use Namecheap, you should also delete the default "URL Redirect" records if any. They may cause errors.

My DNS records are correct, but I still see the error





Unfortunately, DNS records don't get updated immediately. They always take some time to propagate. Usually, it takes no more than 1 hour.
If more than an hour has passed and the custom domain is still not connected, please contact us in the support chat.

It still doesn't work!



If you can't resolve the issues on your own, feel free to contact us. Our support team will be happy to help you out 🙂


F.A.Q.



Can I connect subpages (mysite.com/mypage) as custom domains?



Unfortunately, it is not possible.

Can I connect subdomains (e.g. promo.site.com) as custom domains?



Yes, you can connect subdomains.

Updated on: 22/05/2024

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