How to connect custom domain

This document will walk you through the easy process of connecting your custom domain to the Unicorn platform.

Ensure You Have the Following:

• An active paid subscription on the Unicorn platform.
• A purchased domain name from a domain provider.

Step 1 – Enable custom domain

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• Navigate to "Settings -> Custom domain" tab.
• Enter your domain or subdomain name into the "Custom domain" field.
• Click the "Save" button.

Step 2 – Set up DNS

Go to your domain provider DNS dashboard and add the DNS records exactly as shown in your website builder.

**Type: A **

1. Host (name) : @ (or leave empty if you domain registrar doesn't allow it.)
2. Value (data): follow the exact value provided in Settings -> Custom domain tab in website builder.
3. Disable "Proxy status" if you are using Cloudflare.
4. TTL: Set it to the lowest possible value

Type: CNAME

1. Host (name):
   www - for DOMAIN name
   sub-domain-name - for SUBDOMAIN
2. Value (data): follow the exact value provided in Settings -> Custom domain tab in website builder.
3. Disable "Proxy status" if you are using Cloudflare.
4. TTL: Set it to the lowest possible value

Step 3 - Save your changes

Step 4 - proxy in Cloudflare

If you are using proxy in Cloudflare, please make sure you have the encryption mode set to "Full". Guide how to set encryption mode to full

Step 5 - DNS Propagation

Waiting for DNS Propagation, it might take up to 24 hours to process.

F.A.Q.

• You connected custom domain to Unicorn platform, set DNS entries but it does not work or you get "404 No such website" error?
  How to Fix "404 No Such Website" Error for Your Custom Domain on Unicorn Platform
  
• Can I connect subpages (mysite.com/mypage) as custom domains?
  Unfortunately, it is not possible.

• Can I connect subdomains (e.g. promo.site.com) as custom domains?
  Yes, you can connect subdomains.

• Domain provider DNS dashboard ****
  The appearance and location of this dashboard may vary slightly depending on where you purchased your domain, but generally, they all have a similar look and feel.
  For guidance, you can refer to the following:
• • • • • NameCheap - How can I set up an A (address) record for my domain?
        • GoDaddy - Add an A record
        • Google Domains - Configure A records

Updated on: 16/04/2025