Articles on: Custom domain

How to connect custom domain

This document will walk you through the easy process of connecting your custom domain to the Unicorn platform.


Ensure You Have the Following:


  • An active paid subscription on the Unicorn platform.
  • A purchased domain name from a domain provider.


Step 1 – Enable custom domain

****

  • Navigate to "Settings -> Custom domain" tab.
  • Enter your domain or subdomain name into the "Custom domain" field.
  • Click the "Save" button.



Step 2 – Set up DNS


Go to your domain provider DNS dashboard and add the DNS records exactly as shown in your website builder.


**Type: A **

  1. Host (name) : @ (or leave empty if you domain registrar doesn't allow it.)
  2. Value (data): follow the exact value provided in Settings -> Custom domain tab in website builder.
  3. Disable "Proxy status" if you are using Cloudflare.
  4. TTL: Set it to the lowest possible value


Type: CNAME

  1. Host (name):

www - for DOMAIN name

sub-domain-name - for SUBDOMAIN

  1. Value (data): follow the exact value provided in Settings -> Custom domain tab in website builder.
  2. Disable "Proxy status" if you are using Cloudflare.
  3. TTL: Set it to the lowest possible value



Ensure that the information displayed under the Settings -> Custom domain tab in website builder match the information in your DNS records.


Step 3 - Save your changes


Step 4 - proxy in Cloudflare

If you are using proxy in Cloudflare, please make sure you have the encryption mode set to "Full". Guide how to set encryption mode to full


Step 5 - DNS Propagation

Waiting for DNS Propagation, it might take up to 24 hours to process.


F.A.Q.


  • You connected custom domain to Unicorn platform, set DNS entries but it does not work or you get "404 No such website" error?

How to Fix "404 No Such Website" Error for Your Custom Domain on Unicorn Platform

  • Can I connect subpages (mysite.com/mypage) as custom domains?

Unfortunately, it is not possible.


  • Can I connect subdomains (e.g. promo.site.com) as custom domains?

Yes, you can connect subdomains.


  • Domain provider DNS dashboard ****

The appearance and location of this dashboard may vary slightly depending on where you purchased your domain, but generally, they all have a similar look and feel.

For guidance, you can refer to the following:


Updated on: 16/04/2025

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