> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.unicornplatform.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Export page issue - redirect to the webpage instead of file downloading.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/7/8/7e782a40c0560c00/6lbyddcqbv_g7s4bf.gif)
* If clicking the button redirects you to a web page instead of downloading the file, you just need to disconnect the custom domain by removing it in the site settings. This is because your site on our platform is connected to a domain that isn't linked to the site, and once you do this, the export feature will work again.